Disabling an old Bluetooth adapter
To disable a old Bluetooth adapter on Windows 10, use these steps:
Search for Device Manager and click the top result to open the experience.
Double-click the Bluetooth branch.
Right-click the adapter and select the Disable device option.
Click the Yes button.
Once you complete these steps, you can proceed to add the new adapter.
Add new external Bluetooth Adapter If your PC does not have an internal Bluetooth 4.0 LE adapter, you may need to add an external Bluetooth adapter. First of all, you need to put Hideez Dongle to the USB port of your PC. Then you need to install the driver:
If you have any questions about these instructions or using Hideez Dongle, please contact our Customer Care team at [email protected] We’ll be happy to help!