Ventura
Last updated
Last updated
PLEASE, FOLLOW EVERY STEP CAREFULLY, EACH ONE HAS ITS OWN MEANING.
Delete all paired devices in the list of Bluetooth devices.
YOU WILL LOSE BLUETOOTH CONNECTIVITY IN THE INITIAL SETUP PROCESS, AND ALL DEVICES WILL NEED TO BE RE-PAIRED.
Insert the Dongle into the USB port and restart your Mac.
Send a special command to the system through the terminal (command line), which allows the system to use the Hideez Dongle by default for Bluetooth devices.
Enter the following command in the Terminal window:
Then you'll need to enter the password from your Mac account and press Enter.
After rebooting, your Mac will use the Dongle by Default.
If the Hideez Dongle is plugged in, the system will use it for your Bluetooth devices, and if it is not available, it will reconnect the Bluetooth devices to the system adapter.
The re-pairing process only needs to be done once, and your Bluetooth devices will be remembered. You will need to set up the dongle once, and all settings will be saved for future use.
You need to allow new accessories (e.g., USB Hub) to connect before you can use them with Dongle on your Mac laptop computer with Apple silicon.
After you set it all up, you can check that the Dongle is really connected and ready to work.
For macOS Ventura, open up the Apple menu and click “About This Mac” to "About This Mac"-> “More Info” -> “General” -> “System Report” -> “Bluetooth”.
The information about your Bluetooth will be here, and the Manufacturer should be the same as on one of the screenshots:
Note! The connection may be unstable on macOS Ventura. If you have been unable to connect your Bluetooth dongle even after following all of the steps provided, please refer to our troubleshooting guide or reach out to us for assistance. Our agent will reply to you by email within 24 hours.
Please, approve the connection, if you are using the USB hub with macOS Ventura:
