Hideez Dongle Pre-Purchase Check via Setup Application

If you haven’t purchased the Hideez Bluetooth Dongle yet, you can check whether it will resolve your Mac’s Bluetooth issues by downloading and running the Hideez Dongle Setup Application. This tool helps determine whether your Bluetooth problem is caused by hardware limitations or can be fixed by using the dongle.

Run the Compatibility Check

The Hideez Dongle is compatible with both Intel-based Macs and Apple Silicon.

Step 1: Download and Install the Setup App

1. Download the installer: Hideez Dongle Setup.dmg

2. Open the downloaded file and follow the on-screen instructions to complete the installation.

   

Step 2: Launch the Application

1. Open the Hideez Dongle Setup Application from your Applications folder.

2. You must have Administrator rights to perform this action.

Step 3: Run the Check

1. Click Setup in the app window.

2. Follow the on-screen instructions.

3. Enter your user password if prompted.

Step 4: View the Result

After the test, the application will display one of the following notifications:

• Compatible: Hideez Dongle can solve your Bluetooth issue.

• Not Compatible: The issue cannot be fixed using Hideez Dongle.

Using macOS Ventura with a broken built-in Bluetooth?

If your MacBook’s internal Bluetooth is completely broken or physically damaged, the Hideez Dongle can fully restore Bluetooth functionality. In this case, the dongle acts as a complete replacement for the internal Bluetooth module. This full recovery feature is currently available only on macOS Ventura.

Note: If your internal Bluetooth hardware is completely non-functional, the Hideez Dongle will not repair it — except on macOS Ventura, where full replacement is supported.

Need Help?

If you have questions or encounter difficulties, please contact our support team — we’re here to help!